Customer Comments

As a family-run business that prides itself on customer service, it is always great to hear positive feedback from our customers. 

Below is just a small selection of lovely comments from people we have worked with over the years.

"I’ve been very impressed with the service you have offered and the efficiency you have been able to provide me with a solution."

Telford, Cumbria

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"Once again many thanks for your very good service response, I wish I could say all companies we deal with are like this, but sadly that is not always the case!"

Combstock, Hereford

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"Cheers for the excellent and prompt service"

Davenport, Derbyshire

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"I am writing to your company today to say a very big thank you, I mainly speak to Fran she is such a lovely lady, nothing is to much trouble and your assembly workers are brilliant they have very kindly fitted in many urgent orders for me over the years and always deliver on time.

I love working with your company it is excellent so please say a very big thank you to all your staff, they have done you proud."

Woods, Essex

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"your customer service has been exceptional and you've possibly been the most helpful, keen and knowledgeable supplier I've dealt with"

Baxter, Oxfordshire

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"Just spoke on the phone to one of your very helpful technical support staff! Excellent help, just what I needed."

Watson, Buckinghamshire

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"Thanks Tina.

Got to say by the way, very impressed with the quick service and technical help from both yourself and Scott!

Thank you very much!"

Biggs, Motherwell

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"I wanted to take this opportunity to express my appreciation of the help given by Northern Connectors to ourselves recently, during problems we have been having with a site installation project. On a number of occasions I have requested the assistance and advice of Scott Jones and Catherine Abraham. Despite the order being for a relatively small amount, Scott and Catherine have gone out of their way to help with a number of problems we have experienced. They have demonstrated a willingness to provide excellent customer service and to do this in an efficient, pleasant and professional manner.

I would have no hesitation in recommending Northern Connectors to my colleagues. Nowadays, people are more than ready to criticise poor performance, I think it is important that good service is praised."

O'Brien, Cheshire

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"I would like to take this opportunity to thank you for your achievement of 100% on time delivery."

Kirkham, Dorset

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"I want to thank you SOOO MUCH for your friendly cooperation and support. It is always a pleasure working with you."

Haug, Solingen-Germany

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"They just arrived. Beautiful. They look fantastic and the proportions are aesthetically perfect. Please convey my great appreciation to the supplier."

Atkinson, Co Armagh

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"Dear Scott and Francine,

The order arrived safely at the end of last week. I'm very happy with this and I'm glad I went with the M5 connectors. Although a little bit unusual, they are superb and suit the application perfectly."

Cairns, Coventry